"To work well with troublesome learners, do what you can to understand their view of the world or frame of reference. Then examine your own. Insofar as you can, move from your frame of reference into theirs and communicate from that perspective."
- Stephen R. Covey
He believes the key to establishing productive relationships lies in empathetic listening, meaning listening sensitivity to others.
He contends that we can learn to be better listeners if we
(1) identify our own frame of reference (our perspectives, values, beliefs, preferences, etcs) relating to any matter and then...
(2) try to grasp the frame of reference of the other person, thus putting us more closely in tune with their thoughts.
As teachers, it means understanding students' deeper hopes, fears, realities, and difficulties.
- Understand both your point of view and your students'.
- When you understand, you have to adjust what you wish to communicate in terms of the student's frame of reference as child or adolescent, rather than your frame of reference as an adult teacher.
He contends that we can learn to be better listeners if we
(1) identify our own frame of reference (our perspectives, values, beliefs, preferences, etcs) relating to any matter and then...
(2) try to grasp the frame of reference of the other person, thus putting us more closely in tune with their thoughts.
As teachers, it means understanding students' deeper hopes, fears, realities, and difficulties.
- Understand both your point of view and your students'.
- When you understand, you have to adjust what you wish to communicate in terms of the student's frame of reference as child or adolescent, rather than your frame of reference as an adult teacher.